Tag Archives: Time Warner Cable

10 Worst Customer Service Companies

Posted on June 7, 2011 by Chipotle for Life

Zogby International recently conducted a survey for MSN Money among 3,022 randomly chosen respondents to ask them about customer service at 150 companies in 15 industries. Here are the 2011 Customer Service Hall of Shame (http://on-msn.com/kuh2Oc): 10. Farmers Insurance — … Continue reading →

Posted in Consumer Insights | Tagged AOL, Bank of America, Capital One, Chase, Citibank, Comcast, Farmers Insurance, poor customer service, Progressive, Sprint, Time Warner Cable, Zogby International | Leave a comment

Consumer Insights on Time Warner Cable’s Lack of Customer Sense

Posted on September 6, 2010 by Chipotle for Life

What are these guys thinking? I just read an article (http://bit.ly/c6gMGC) about Time Warner Cable charging its customers not to be listed in a phone book that Time Warner doesn’t even print. Sprint prints Time Warner’s phone book. Here’s a … Continue reading →

Posted in Consumer Insights | Tagged cable TV, Consumer Insights, CRM, customer relationship management, customer retention, Customer Satisfaction, customers, Employee Satisfaction, raving fans, retail banking, telecommunications, Time Warner Cable | Leave a comment

Tag Archives: Time Warner Cable

10 Worst Customer Service Companies

Consumer Insights on Time Warner Cable’s Lack of Customer Sense

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