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CTSmithIII’s Blog- #QSR Management “Rock Star”
- #CMG New York Test Kitchen
- Chipotle Burrito Bowl 3,273
- Chipotle Burrito Bowls 3,269 – 3,272
- Chipotle Burrito Bowls 3,267 and 3,268
- Chipotle Burrito Bowls 3,264, 3,265, and 3,266 et. al.
- Chipotle Burrito Bowl 3,263
- Chipotle Burrito Bowl 3,262 et. al.
- Chipotle Burrito Bowl 3,261
- Chipotle Burrito Bowl 3,260
Tag Archives: CSRs
7 Tips for Handling Customers’ Questions
Thanks to Carol Tice for the following: Do you sometimes think your customers are clueless based on the questions they ask? If so, you are not alone. A new survey from IT-employment agency Robert Half Technology reveals chief information officers … Continue reading
5 Ways to Ensure Customer Engagement via Social Media
Thanks to Parature for their recent white paper on “Five Trends in Social Media for Response Management and Customer Engagement” (http://bit.ly/mlLKka). The web has changed the way consumers interact with providers. Where the provider used to control how and when … Continue reading
Posted in Consumer Insights
Tagged Consumer Insights, CSRs, customer engagement, Parature, social media
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Consumer Insights on Contact Center and Web Experience
eGain just published Contact Center and Web Customer Experience Megatrends and Next Practices for 2011. Here are the eight megatrends: 1. The customer is royalty – his or her wish must be your command. This is more true in a … Continue reading
Posted in College Basketball
Tagged change, Consumer Insights, contact center, CSRs, engage, ROI, social media, web experience
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