Tag Archives: customer complaints

Top 10 Consumer Complaints

Posted on September 2, 2011 by Chipotle for Life

The tough economy continued to pose problems for consumers and state and local consumer protection agencies in 2010 according to the latest consumer complaint survey conducted by Consumer Federation of America (CFA), the National Association of Consumer Agency Administrators (NACAA), … Continue reading →

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Getting Your Customers to Complain is Invaluable

Posted on June 13, 2011 by Chipotle for Life

The Corporate Executive Board Financial Services Practice Operations Council just completed a study which found that 90% of financial services customers do not complain when they have an unsatisfactory experience. Perhaps this is why four banks and two insurance companies … Continue reading →

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