Tag Archives: engaged employees

5 Leadership Traits That Build Employee Trust

I truly believe that empowered employees are more engaged and that engaged employees result in engaged customers. The following are five leadership traits identified by Meghan Brio at Forbes.com in an article entitled, “5 Leadership Behaviors Loyal Employees Trust:” 1. Tell … Continue reading

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5 Drivers of Employee Engagement

HR Solutions has just published a study on employee engagement and found it has increased to 29% in 2011 versus 27% in 2010. Kevin Sheridan, senior vice president of human-resource optimization for HR Solutions, and author of the book Building a … Continue reading

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Engaged Employees = Engaged Customers

Based on a recent report Kyle LaMalfa of Allegiance, “The Positive Economics of Consumer Engagement” (http://bit.ly/mN9ZFg) engaged customers: Tell people about their positive experiences Refer other people to the product or service to which they’ve become engaged Buy more products … Continue reading

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